ONE-OFF INCIDENT CHECK

A prompt visual check after a storm or property alert.

When weather, an alarm notification or a neighbour raises concern, we can arrange a focused visit and send a visual record of the accessible areas agreed.

Ask about an incident checkCore area subject to availability

SCOPE

Focused on the reported concern

  • Exterior visual perimeter where accessible
  • Doors, windows and visible storm impact
  • Visible signs of water ingress
  • Pool and garden observations
  • Relevant interior areas when authorised
  • Dated photographs or short video
  • Immediate notification of visible urgent issues
  • Approved provider coordination if requested

OWNER VALUE

Evidence before deciding what to do next

The visit helps an absent owner see the visible position quickly. Emergency services, security companies and qualified trades remain responsible for specialist response.

PROCESS

A focused response

01

Tell us what happened

Share the alert, affected area and any safety information.

02

We confirm safe access

Attendance is arranged only when conditions and access permit.

03

You receive the evidence

We send the visual record and explain which next decisions appear necessary.

This is not a 24/7 emergency or security response service. Never delay contacting emergency services, police, alarm monitoring or utilities where required.

FAQ

Before you book

Do you guarantee attendance immediately?+

No. We confirm availability and safe access before accepting the visit.

Can you arrange an urgent repair?+

With owner approval, we can contact an appropriate local provider and report the quotation or attendance estimate.

PRIVATE INTRODUCTION

Speak with us before you decide.

Ask about an incident check